Term of use English

TERMS OF USE

Salateira bot

Introduction

These Terms of Use (“Terms”) together with the Privacy Policy form the entire Agreement (“Agreement”) between you as a user (“you”, “your”, “user”) and Salateira (“Salateira”, “we”, “us” or “our”) for the use of the Salateira Bot (“Bot” or “Chatbot”) and the Salateira Service (“Service”, “Services”) (Collectively referred to as “Products”).

Please read the Terms of Use carefully. In the event you do not agree with this Agreement in full or any portion of it, please immediately stop using the Bot.

1. SERVICE

Service which we provide is to ensure the proper functionality of Salateira Bot.

“Chatbot” means a computer program designed to simulate conversation with human users.

Salateira Bot provides you with an opportunity to order healthy food and pay for this order by using Facebook Messenger and third-party services  without any communication with cashier. Bot allows you to:

  • Place orders of main and seasonal menu;
  • Create “Dish of your choice”;
  • Make payments using credit cards;
  • Connect with manager.

If you want to use Salateira Bot you should follow the link or visit Salateira Bot page on Facebook. To start the conversation with our Chatbot you should click on a button “Get started” or “Почати”. The button title depends on language of your Facebook profile.

You can choose given dishes from menu or create your own dish which will include different ingredients. Also you can choose the way of payment: online or in the paydesk.

  1. PAYMENT OPTIONS

In case of payment at the paydesk your order is formed for you but you haven’t paid for it yet. If your order is formed you will receive QR code. You should scan this QR code and pay for your ordering in the paydesk.

In case of online payment you have an opportunity to pay for your order using your credit card. Payments request are being processed by Masterpass system which serves as a third-party payment processor. As a result you will also get QR code with all the details about your order. You should scan this QR code using separate reader which is installed near the paydesk. In this case you don’t need to communicate with cashier or to be bored in the line.

Important information

Important, in case of online payment, if you scan the given QR code, being physically in the restaurant, whole sum of your order’s cost will be blocked and taken from your pay account. If you can’t scan your QR code or you don’t scan it for some reason, whole sum of your order’s cost will be unblocked and your order will be canceled. One QR code is available only for one day. It means that you can use this code only before 12 pm of the day when you formed the order. The menu can be updated next day that is the reason of this short period.

If the technical failure happened and money is not taken from your credit card, you should contact manager of the restaurant or technical support.

NOTE: In order to perform online payments via Salateira Bot, you have to be of eligible age to obtain a credit card according to the applicable legislation.

3. HOW TO USE BOT?

You may use Bot in accordance with Terms set in this Agreement. Failure to comply with these rules may lead to the limitation of your access to the Bot.

You must not use Bot for any of the be

  • for any illegal, fraudulent actions or actions which facilitate criminal activity;
  • for any defamatory consequences, persecution or threat, or any other actions which may otherwise violate the rights of the others. This includes any information that you can add or download to Chatbot;
  • for spreading viruses or any other harmful material.
NOTE: Salateira will inform relevant law enforcement agencies about mentioned above and/or similar usage violations. We also have a right to disclose your personal information to any third party claiming that your actions (including, uploading malicious content to the Bot)   or content submitted by you in Chatbot is a fraud, violation of their privacy rights or any other rights under these Terms. You should not use Bot to damage or weaken its services and/or our core systems and security.

4. OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

All legal rights to the objects of the intellectual property which are used in Salateira’s Services on legitimate grounds belongs to Salateira and other copyright holders. Such intellectual property objects includes the design, layout, look appearance, Bot’s algorithm etc. Salateira’s materials are protected by legal and subordinate acts relating to intellectual property. You are only permitted to use the Service (including all the related materials to it) for your personal, non-commercial use. Without prior Salateira’s or other copyright holders’ consent you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any intellectual property rights ownership of which belongs to Salateira.

5. ELECTRONIC COMMUNICATION

In connection with your use of the Service, we may send you electronically all communications, agreements, documents, receipts, notices, and disclosures which relates to Service and which Salateira Bot provides. We may provide these communications to you by posting them via the Bot or Service, or by messaging them via Facebook Messenger to a page from which you are interacting with Bot, or we may send you such communications via email. You may unsubscribe from receiving messages from us at any time.

  1. DATA PROTECTION

In order to receive complete Salateira Bot functionality, you are required to provide certain private information. We respect the confidentiality of private and personal information of all cooperating parties. For more information about the procedure of collection, use, and/or disclosure of the user’s personal information, please read the Privacy Policy.  

7. THIRD-PARTY SERVICES

Salateira may uses third-party services in order to perform its functions. Third-party services may include, but are not limited to, payment processors, website operators etc.

8. SOFTWARE AND COMPUTER VIRUSES

At times, site failures may happen due to Internet connection, software operation, data transmission, etc., and it is possible that incorrect or incomplete copy of the information contained in the Bot may occur. Salateira is not responsible and bears no liabilities connected to the work of any software, the presence of any computer viruses or other elements with malicious program code, the presence of destructive or unsafe files that can be distributed or otherwise affect software and hardware upon the user’s interaction with Bot. Salateira strongly encourages the use of anti-virus software or other protective programs during interaction with Internet.

  1. INDEMNIFICATION

You agree to defend Salateira Bot, its affiliates and its and/or their respective successors and assigns, as well as their respective officers, directors, employees, agents, licensors, representatives, operational service providers and suppliers against any and all claims, demand and/or actions and indemnify and hold harmless from and against any and all losses, damages, costs and expenses (including attorneys’ fees), resulting from your breach or violation of any provision of these Terms of Use, infringement, misappropriation or your violation of the rights of any other party, your violation or noncompliance with any law or regulation. Salateira reserves the right to assume, at its expense, the exclusive defense and control of any claims or actions and all negotiations for settlement or compromise, and you agree to fully cooperate with Salateira upon its request.

10. DISCLAIMER OF WARRANTIES

YOUR USE OF THE BOT AND ITS SERVICE OBTAINED THROUGH THE BOT IS AT YOUR OWN RISK. THE BOT, ITS CONTENT, AND SERVICE OBTAINED THROUGH THE BOT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE BOT. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE BOT, ITS CONTENT, OR SERVICE OBTAINED THROUGH THE BOT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE BOT OR SERVICE OBTAINED THROUGH THE BOT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.   TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DISCLAIMER OF WARRANTIES DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER GOVERNING LAW. LIMITATION OF LIABILITY IN NO EVENT SHALL SALATEIRA, OUR DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE OUR SERVICES, ANY BOTS LINKED TO IT, ANY CONTENT ON THE BOT OR SUCH OTHER BOTS, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM SALATEIRA AND ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE, OR ANY OTHER LOSS THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SALATEIRA RECORDS, PROGRAMS OR SERVICES. THE FOREGOING LIMITATION OF LIABILITY DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER GOVERNING LAW.

  1. FORCE MAJEURE

In no event shall Salateira be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

  1. LINKS TO THIRD-PARTY SITES

The Bot may contain links to third-party websites. We provide these links only for your convenience and are not responsible for the content, products, or Services on or available from those websites, resources, or links that are displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites.

13. GOVERNING LAW

These Terms of Use shall be interpreted, construed as if both Parties jointly wrote it. These Terms shall be governed by Ukrainian law.

  1. SEVERABILITY

Any provision of these Terms of Use that is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof. Any such prohibition or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

15. ASSIGNMENT

You may not assign or transfer any of your rights or obligations under these Terms of Use without our prior written consent. We can’t assign or transfer any or all of your rights under these Terms of Use, in whole or in part, without obtaining your consent or approval.

16. WAIVER

Our failure or delay in exercising of any obligations, power or privilege under these Terms shall not operate as a waiver thereof.

17. HEADINGS

Headings of provisions are for convenience only and shall not be used to limit or construe any provisions of these Terms thereof.

18. CONTACT US

Should you have any questions or comments regarding the Terms of Use, you may contact Salateira in writing at v.simakova@salateira.ua.

Disclaimer: The original, legally binding version of this document is written in English, and it is translated into other languages for the courtesy of our non-English-speaking users. If there are any discrepancies between the English version and a translated version, the English version supersedes the translated version.