Privacy Police English


Salateira bot

A word from Salateira.

Thank you for visiting Salateira Bot!

We at Salateira respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This way you have a right to opt-out from providing any piece of information about you at any time. This is important, that is why we hope you will take time to read it carefully. In case you don’t agree with the way we treat information, please stop using the Bot.


This Privacy Policy together with the Terms of Use form the entire legal Agreement (“Agreement”) between Salateira (“Salateira”, “Company”, “we”, “us” or “our”) and you as a user (“you”, “user”). The Agreement Applies to our Chat bot (“Bot”).


There are three general categories of information we collect:

  • Information we collect automatically.
  • Information you give us.
  • Information we receive from third-parties.

2.1. Information we collect automatically

While interacting with the Bot some information is being collected automatically, such information includes:

  • Geolocation information. When you use certain features of our Bot, we may collect information about your location using IP address. We collect such information to improve your experience.  
  • Device information. We may collect information about your hardware model, operating system and version, unique device identifier, mobile network information, and information about the device’s interaction with our services.
  • Cookies and similar technologies. We use cookies for analytical purposes. You may disable cookies at your browser settings at any time. Find out more about our use of cookies further in this Privacy Policy.

2.2. Information you give us

Information you may choose to give us:

  • Food preferences;
  • Information you may provide us with in your feedback.
NOTE: We include information that you may provide in feedback in this section, because it is your decision to provide us with feedback. Moreover, you may knowingly or unknowingly provide us with your private information that we don’t need to provide our service. Therefore, we kindly ask you not to disclose any of information that you don’t want to disclose in your feedback. You are responsible for information that you provide in feedback.

2.3. Information we receive from third-parties.

Since our Bot is operating on the Facebook’s platform, we collect certain information from page via which you interact with our Bot. Such information includes: first name, last name and other publicly available information. We collect such information according Facebook’s Privacy Policy, so we highly recommend you to read them first prior to using the Bot.


Our usage of information that we collect may divided into following categories:

  • Provision, improvement and development of our Bot;
  • Making your experience more personalized;
  • Prevention of fraudulent actions and creation of trusted environment.

3.1. Provision, improvement and development of our Bot.

We use your information to:

  • Provide our service;
  • Conduct researches to improve our services;
  • Provide you with customer support;
  • Send you messages inyou provide us with your consent, to send you messages regarding Salateira, our events and other food related information. You may opt-out from receiving such massages at any time;  
  • Contact you to deliver certain services or information you have requested;
  • To improve the content and general administration of our Bot.

3.2. Making your experience more personalized.

We use your information to:

  • Understand your food preferences;
  • Based on your preferences suggest you offers that we think will might be interesting to you.

3.3. Prevention of fraudulent actions and creation of trusted environment.

We use your information to:

  • Detect and prevent fraud.
  • Conduct security investigations.
  • Verify your authority to use Bot.
  • Comply with our legal obligations.

If you provide us with your personal identifiable information, we may share and disclose information that we collect for following reasons:

  • With your consent;
  • Safety, legal purposes, and law enforcement;
  • Business transfers;
  • Aggregated data;
  • Service providers.

4.1. With your consent

In cases where you have provided your explicit consent, we may share your personal information, as described at the time of consent.

4.2. Safety, Legal purposes, and Law enforcement.

We will disclose your personally identifiable information (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an ongoing investigation of a governmental authority, (b) to enforce the Salateira’s Bot Terms of Use or user agreements or to protect our rights.

4.3. Business transfers

We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Salateira participates or to a purchaser or acquirer of all or substantially all of Salateira’s assets to which this Bot relates. In such event we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.4. Aggregated data

Through the third party analytic providers and directly through our Bot, we may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, without limitation, the total number of visitors of our Bot, the browser type. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Bot, and gather broad demographic information for aggregate use.

4.5. Service providers

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance. For example, we use third party payment processors to process your payments, our Bot is hosted by a third party hosting provider. Such third parties’ use of your personally identifiable information is subject to the third party’s applicable privacy policy terms and we may also enter into Model Contracts for the transfer of personal data to third countries with such third party vendors and service agencies.


In this section we will describe other important information that our users need to know. Such information includes:

  • Children’s privacy;
  • Google Services;

5.1. Children’s privacy

Salateira recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our bot is not directed to children under the age of 13. Salateira does not target its Bot to children under 13. Salateira does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information.

5.2. Google Services

We use Google AdSense Advertising.

Google, as a third-party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place here to provide a positive experience for users.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.



You remain in full control of your information at all times. In case you provide us with your personal identifiable information such as email you may exercise any of the of the rights described in this section by sending an email to

NOTE: Our Bot is performing on Facebook’s platform which means that substantial part of your personal information is collected from your publicly available Facebook page. We don’t have access to Facebook’s databases, therefore, we won’t be able to execute certain rights under this section. For instance under articles 6.1. and 6.2.  you can manage your information. However, in our case you will be able only to manage information which you provided directly to us (e.g. food preferences). In case you want to manage your Facebook page information please use your account settings or contact Facebook Help Center.  


Under this Privacy Policy you have following rights:

  • Manage and control your information;
  • Rectification of inaccurate or incomplete information;
  • Data access and portability;
  • Data retention and right to be forgotten;
  • Withdrawing consent and restriction of processing;
  • Objection to processing;
  • Lodging complaints;
  • Automated individual decision-making.

6.1. Manage and control your Information

You may access and update information that you provided directly to us by sending an email to our support at

6.2. Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information that you have provided directly to us by contacting our support at

6.3. Data Access and Portability

In some jurisdictions, Applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

6.4. Data Retention and right to be forgotten

We generally retain your personal information for as long as is necessary for the provision of our service to you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the services to you, you can execute your right to be forgotten.  Please note that if you request the erasure of your personal information:

Because we maintain Bot to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

We may retain and use your personal information to the extent necessary to comply with our legal obligations.

6.5. Withdrawing Consent and Restriction of Processing

Where you have provided your consent to the processing of your personal information by Salateira you may withdraw your consent at any time by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, Applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Salateira override your own.

6.6. Objection to Processing

In some jurisdictions, Applicable law may entitle you to require Salateira not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.

Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an email to

6.7. Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by us before the competent data protection authorities.

6.8. Automated individual decision-making

While using our Bot you will always have an option to opt-in or to opt-out. Our Bot doesn’t automatically make decisions for you.


We may employ procedural and technological measures that are generally consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Salateira may use encryption, secure socket layer and password protection to help prevent unauthorized access to your personally identifiable information.

Moreover, we are actively monitoring and enforcing the information protection standards during all of our activities, namely:

  • Limitation of the rendered access to information only to those employees who need it for providing services to the user;
  • Signature of non-disclosure agreements by employees;
  • Signature by partners and external companies invited for the fulfillment of particular functions of non-disclosure agreements and agreements concerning non-usage of such information for any unauthorized purposes;
  • Storing of the personal information obtained from the user in encrypted form, at protected servers secured from unauthorized access.

The security of your information is important to us. Nevertheless, we cannot guarantee absolute protection of your personal information. If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us in writing at


Salateira may need to update this Privacy Policy from time to time. If so, Salateira will post our updated Privacy Policy in our Bot, along with notice that the Privacy Policy has been changed so you are always aware of what personally identifiable information we may collect and how we may use this information. Salateira encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Bot and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.


If you have any questions or complaints regarding this Privacy Policy or questions in relation to the way we handle your information please contact us via email at

Disclaimer: The original, legally binding version of this document is written in English, and it is translated into other languages for the courtesy of our non-English-speaking users. If there are any discrepancies between the English version and a translated version, the English version supersedes the translated version.